Frequently Asked Questions

After the initial assessment (typically 1-3 sessions), your clinician will work with you to identify specific goals you will work on together throughout the course of treatment. These goals will guide the particular interventions and practices that your clinician will recommend. Depending on your particular symptoms, treatment goals, and the recommended interventions you will be practicing with your clinician, the number of recommended sessions will vary. For most clients, this ranges between 10 and 40 sessions.

We are considered out-of-network and are not participating providers with any insurance companies. However, most health plans will reimburse a portion of your treatment costs, and thus many of our clients elect to use their out-of-network benefits.

If you are interested in requesting reimbursement from your insurance company, you can verify your coverage by calling the member services number on your insurance card and asking about your plan’s out-of-network mental health benefits. We will provide you with a monthly receipt called a “superbill” that can be submitted to your insurance company, who will then reimburse you the percentage specified by your plan benefits.

Please note, all clients are required to pay the full cost of each session at the time of the appointment and there is never any guarantee of reimbursement from us on behalf of your insurance company. Many of our clients also use HSA, FSA, or credit cards to pay for our services.

Our fees range from $180 to $300 per session, depending on the clinician you work with, their experience level, and expertise. If you have insurance and cost of treatment is an issue for you, please see above information about potential reimbursement from your insurance company for out-of-network mental health services.

Yes, with some very specific exceptions. Your appointments with your clinician will become part of a clinical record, which is stored electronically. This record is stored on encrypted servers and is only accessible to your clinician or clinical team via a secure, password-protected logon.

In your first session, your clinician will ask you questions about what brings you to therapy, including any relevant recent life events, symptoms you may be experiencing, and treatment goals that you would like to work toward. You may also be asked to complete questionnaires to evaluate the severity of any symptoms you may be experiencing. These assessments will allow your clinician to better understand your reasons for seeking treatment, provide you with information about any potential diagnoses, and give you recommendations about available treatment options.

Your clinician will always keep everything you say completely confidential, with the following exceptions:

• you direct your clinician or the practice to share your information with someone else and you sign a “Release of Information” form;
• your clinician determines that you are a danger to yourself or to others;
• you report information about the abuse of a child, an elderly person, or a disabled individual who may require protection;
• your clinician or the practice is ordered by a judge to disclose information.

Our clinicians specialize in treating a wide variety of problems for adolescents, college students, and adults across the lifespan. These issues may include depression (and associated suicidal thoughts/behaviors), social anxiety, phobias, panic attacks, obsessive-compulsive disorder, trauma experiences, emotion dysregulation, self-harm, general discontent, isolation and loneliness, relationship problems, stress, and life transitions.

We work to help each of our clients achieve their specific treatment goals, and are committed to providing compassionate therapeutic strategies that promote the highest level of care by using evidence-based, quality treatments backed by science.

We currently offer both in-person therapy sessions and telehealth therapy sessions via secure, HIPAA-compatible video conferencing.

After your initial assessment, your clinician will make recommendations on treatment length and frequency of sessions. For most clients, treatment begins with weekly appointments to gain an understanding and regular practice of the recommended skills. Over time, you and your clinician will discuss recommendations for decreasing frequency of sessions depending on your treatment progress and preference.